A systematic search, heuristic evaluation and analysis of dental trauma mobile applications (2024)

Abstract

Background: Despite the exponential growth of mobile device applications in promoting awareness on traumatic dental injuries (TDIs), the overall validity of existing applications in content, engagement, usability, functionality, esthetics, and user perception remains largely uncertain. Aims: The primary aim was to systematically search and assess the quality, functionality, perceived impact and usability of available applications related to TDIs using the User Version of the Mobile Application Rating Scale (uMARS) and the Coventry, Aberdeen, and London–Revised (CA-LO-RE) scale. A heuristic evaluation was additionally performed. The secondary aim was to categorize existing mobile applications according to their target users, including general population, dentists, dental students, medical healthcare professionals, and researchers. Methods: A systematic search for dental trauma applications (free and paid) was conducted using the AppStore and Google Play store. Two reviewers independently performed data extraction and quality assessment for all the included applications using uMARS and CA-LO-RE. A user experience architect conducted a heuristic evaluation. Results: Only 6 of the 3061 initially screened applications were eligible for qualitative and quantitative assessments. These applications' average star uMARS rating was 12.5 (standard deviation [SD] 2.6). The mean and SD for the uMARS objective items were as follows: A-engagement (mean 12.1 [SD 3.3]), B-functionality (mean 15.5 [SD 1.4]), C-esthetics (mean 9.5 [SD 2.5]), and D-information (mean 13 [SD 4.5]). The severity rating for the heuristic evaluation criteria was low to moderate for all the included applications, excluding tooth emergencies with a high severity score. Conclusion: Despite moderate quality, functionality, user perception, behavioural impact and usability scores, the inclusion of advanced features to “engagement” and “usability” in existing trauma based apps will enhance their purpose. A design-thinking approach coupled with interactive features is recommended for future mobile applications on TDIs.

Original languageEnglish
Number of pages11
JournalDental Traumatology
DOIs
Publication statusE-pub ahead of print - 23 Apr 2024

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Walia, T., Muthu, M. S., Saikia, A., Anthonappa, R., & Satyanarayana, M. S. (2024). A systematic search, heuristic evaluation and analysis of dental trauma mobile applications. Dental Traumatology. Advance online publication. https://doi.org/10.1111/edt.12964

Walia, Tarun ; Muthu, M. S. ; Saikia, Ankita et al. / A systematic search, heuristic evaluation and analysis of dental trauma mobile applications. In: Dental Traumatology. 2024.

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title = "A systematic search, heuristic evaluation and analysis of dental trauma mobile applications",

abstract = "Background: Despite the exponential growth of mobile device applications in promoting awareness on traumatic dental injuries (TDIs), the overall validity of existing applications in content, engagement, usability, functionality, esthetics, and user perception remains largely uncertain. Aims: The primary aim was to systematically search and assess the quality, functionality, perceived impact and usability of available applications related to TDIs using the User Version of the Mobile Application Rating Scale (uMARS) and the Coventry, Aberdeen, and London–Revised (CA-LO-RE) scale. A heuristic evaluation was additionally performed. The secondary aim was to categorize existing mobile applications according to their target users, including general population, dentists, dental students, medical healthcare professionals, and researchers. Methods: A systematic search for dental trauma applications (free and paid) was conducted using the AppStore and Google Play store. Two reviewers independently performed data extraction and quality assessment for all the included applications using uMARS and CA-LO-RE. A user experience architect conducted a heuristic evaluation. Results: Only 6 of the 3061 initially screened applications were eligible for qualitative and quantitative assessments. These applications' average star uMARS rating was 12.5 (standard deviation [SD] 2.6). The mean and SD for the uMARS objective items were as follows: A-engagement (mean 12.1 [SD 3.3]), B-functionality (mean 15.5 [SD 1.4]), C-esthetics (mean 9.5 [SD 2.5]), and D-information (mean 13 [SD 4.5]). The severity rating for the heuristic evaluation criteria was low to moderate for all the included applications, excluding tooth emergencies with a high severity score. Conclusion: Despite moderate quality, functionality, user perception, behavioural impact and usability scores, the inclusion of advanced features to “engagement” and “usability” in existing trauma based apps will enhance their purpose. A design-thinking approach coupled with interactive features is recommended for future mobile applications on TDIs.",

keywords = "heuristic evaluation, mobile applications, traumatic dental injuries",

author = "Tarun Walia and Muthu, {M. S.} and Ankita Saikia and Robert Anthonappa and Satyanarayana, {M. S.}",

note = "Publisher Copyright: {\textcopyright} 2024 John Wiley & Sons A/S. Published by John Wiley & Sons Ltd.",

year = "2024",

month = apr,

day = "23",

doi = "10.1111/edt.12964",

language = "English",

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Walia, T, Muthu, MS, Saikia, A, Anthonappa, R & Satyanarayana, MS 2024, 'A systematic search, heuristic evaluation and analysis of dental trauma mobile applications', Dental Traumatology. https://doi.org/10.1111/edt.12964

A systematic search, heuristic evaluation and analysis of dental trauma mobile applications. / Walia, Tarun; Muthu, M. S.; Saikia, Ankita et al.
In: Dental Traumatology, 23.04.2024.

Research output: Contribution to journalArticlepeer-review

TY - JOUR

T1 - A systematic search, heuristic evaluation and analysis of dental trauma mobile applications

AU - Walia, Tarun

AU - Muthu, M. S.

AU - Saikia, Ankita

AU - Anthonappa, Robert

AU - Satyanarayana, M. S.

N1 - Publisher Copyright:© 2024 John Wiley & Sons A/S. Published by John Wiley & Sons Ltd.

PY - 2024/4/23

Y1 - 2024/4/23

N2 - Background: Despite the exponential growth of mobile device applications in promoting awareness on traumatic dental injuries (TDIs), the overall validity of existing applications in content, engagement, usability, functionality, esthetics, and user perception remains largely uncertain. Aims: The primary aim was to systematically search and assess the quality, functionality, perceived impact and usability of available applications related to TDIs using the User Version of the Mobile Application Rating Scale (uMARS) and the Coventry, Aberdeen, and London–Revised (CA-LO-RE) scale. A heuristic evaluation was additionally performed. The secondary aim was to categorize existing mobile applications according to their target users, including general population, dentists, dental students, medical healthcare professionals, and researchers. Methods: A systematic search for dental trauma applications (free and paid) was conducted using the AppStore and Google Play store. Two reviewers independently performed data extraction and quality assessment for all the included applications using uMARS and CA-LO-RE. A user experience architect conducted a heuristic evaluation. Results: Only 6 of the 3061 initially screened applications were eligible for qualitative and quantitative assessments. These applications' average star uMARS rating was 12.5 (standard deviation [SD] 2.6). The mean and SD for the uMARS objective items were as follows: A-engagement (mean 12.1 [SD 3.3]), B-functionality (mean 15.5 [SD 1.4]), C-esthetics (mean 9.5 [SD 2.5]), and D-information (mean 13 [SD 4.5]). The severity rating for the heuristic evaluation criteria was low to moderate for all the included applications, excluding tooth emergencies with a high severity score. Conclusion: Despite moderate quality, functionality, user perception, behavioural impact and usability scores, the inclusion of advanced features to “engagement” and “usability” in existing trauma based apps will enhance their purpose. A design-thinking approach coupled with interactive features is recommended for future mobile applications on TDIs.

AB - Background: Despite the exponential growth of mobile device applications in promoting awareness on traumatic dental injuries (TDIs), the overall validity of existing applications in content, engagement, usability, functionality, esthetics, and user perception remains largely uncertain. Aims: The primary aim was to systematically search and assess the quality, functionality, perceived impact and usability of available applications related to TDIs using the User Version of the Mobile Application Rating Scale (uMARS) and the Coventry, Aberdeen, and London–Revised (CA-LO-RE) scale. A heuristic evaluation was additionally performed. The secondary aim was to categorize existing mobile applications according to their target users, including general population, dentists, dental students, medical healthcare professionals, and researchers. Methods: A systematic search for dental trauma applications (free and paid) was conducted using the AppStore and Google Play store. Two reviewers independently performed data extraction and quality assessment for all the included applications using uMARS and CA-LO-RE. A user experience architect conducted a heuristic evaluation. Results: Only 6 of the 3061 initially screened applications were eligible for qualitative and quantitative assessments. These applications' average star uMARS rating was 12.5 (standard deviation [SD] 2.6). The mean and SD for the uMARS objective items were as follows: A-engagement (mean 12.1 [SD 3.3]), B-functionality (mean 15.5 [SD 1.4]), C-esthetics (mean 9.5 [SD 2.5]), and D-information (mean 13 [SD 4.5]). The severity rating for the heuristic evaluation criteria was low to moderate for all the included applications, excluding tooth emergencies with a high severity score. Conclusion: Despite moderate quality, functionality, user perception, behavioural impact and usability scores, the inclusion of advanced features to “engagement” and “usability” in existing trauma based apps will enhance their purpose. A design-thinking approach coupled with interactive features is recommended for future mobile applications on TDIs.

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U2 - 10.1111/edt.12964

DO - 10.1111/edt.12964

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Walia T, Muthu MS, Saikia A, Anthonappa R, Satyanarayana MS. A systematic search, heuristic evaluation and analysis of dental trauma mobile applications. Dental Traumatology. 2024 Apr 23. Epub 2024 Apr 23. doi: 10.1111/edt.12964

A systematic search, heuristic evaluation and analysis of dental trauma mobile applications (2024)
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