Patient Access Center Greeter- Patient Portal in Houston, Texas (2024)

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What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Summary:

Responsible for greeting visitors, wayfinding, providing information and directions to offices and locations.

Position Key Accountabilities:

1. Provides assistance by greeting and assisting patients, their families, and visitors entering the facility with a positive and helpful attitude.

2. Responsible for answering questions, providing information and directing people to the area needed. Participates in creating an atmosphere that is supportive and efficient.

3. Uses job resources to provide assistance in wayfinding information for patients.

4. Assists the patients/visitors to the assigned patient care area, and transports patients into or out of wheelchairs as assigned.

5. Supports different departments in the facility as assigned.

6. Facilitates family visitation by communicating with nursing staff as needed.

7. Performs other duties as assigned.

If you are looking for a great healthcare career in Houston, visit http://go.uth.edu/careers!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 byThe University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center inthe UT Systemand the U.S. Gulf Coast region, UTHealth Houston is home to schools ofbiomedical informatics,biomedical sciences,dentistry,nursingandpublic healthand theJohn P. and Kathrine G. McGovern Medical School. UTHealth Houston includesThe University of Texas Harris County Psychiatric Center, as well as the growing clinical practicesUT Physicians,UT DentistsandUT Health Services. The university’s primary teaching hospitals areMemorial Hermann-Texas Medical Center,Children’s Memorial Hermann HospitalandHarris Health Lyndon B. Johnson Hospital.

UTHealth Houston offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Houston Office of Benefits Website.

https://www.uth.edu/benefits/

UTHealth Houston has adopted a policy consistent with CMS regulations to protect our patients and university community from exposure to COVID-19. This policy affects all employees, residents, fellows, students, contractors, new hires, visiting scholars program participants, adjunct faculty, and volunteers who work, train, or collaborate at the John S. Dunn Behavioral Science Center.

In addition, all UTHealth Houston ​​​​​​​employees who are assigned to work at a location that is subject to the affiliated partner’s hospital, clinical offices, or agency are required to abide by UTHealth’s Houston rules and regulations, as well as the affiliate’s rules and regulations, including COVID-19 vaccination and safety requirements.

Work location is based on the needs of the department and may be adjusted.